Customer Support Manager - Uganda
Please note this position requires recent experience managing a team for customer service operations. Candidates without this experience will not be selected.
In very little time, Binance has achieved the position of global number 1 cryptocurrency exchange. Are you looking to contribute to the crypto-currency revolution that is changing the world?
Binance is looking for an experienced Customer Support Manager to set up and expand our customer support operations in Uganda. As a key region for Binance, Uganda's CS operations will support the local and global audience to provide a world-class premium level of support for our millions of users, worthy of the world's no.1 crypto exchange platform.
Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time and accurate information.
Support will include but not limited to customer queries, complaints, and identification approval process for our world-class cryptocurrency exchange platform.
Support is entirely via ticket system or live chat for now. (Not phone support at this stage)
In English or other languages too as we are a global platform.